SecureSwipe

Upon enrollment completion, the service starts immediately and your card will be placed in 'locked' status.

This term means the card is inactive and one-time debit transactions will be declined at the merchant. Recurring Debit Card transactions will be processed without inconvenience should the card be in a "Locked" status.

*Locked cards will accept payments only if flagged by the merchant as recurring. Please read this section in the SecureSwipe Terms and Conditions for more detailed information.

**Some local businesses, may not currently send recurrence information with automated debits. SecureSwipe users are reminded to check their accounts frequently to ensure all bills are paid on time and, if not, to make different payment arrangements for those merchants. 

The card is active for one-time and recurring debit transactions for as long or as many uses as you choose.

Currently you have the option to lock your card, unlock your card for 1 transaction or 10 minutes (whichever comes first), 3 transactions or 30 minutes, 6 transactions or 4 hours, or 12 hours with no transactions limit. Upon reaching your usage/time limit, the card will automatically lock again.

Customers do not need an active Online Banking ID to access SecureSwipe. The login to SecureSwipe is a separate process from logging into Online Banking; although both are done within the Mobile Banking application.

After enrollment, you will have access to all active debits cards that are attached to your account(s) at Old Financial Trust.

If you find your card locked and you're having trouble unlocking it, please send us a mail at support@newgenerationbank.com.